Fraud Blocker

ABOUT BUTLER® · EST. 2016

In pursuit of
service excellence.

Bespoke hospitality, property, asset and lifestyle services,
created to elevate living and give you more time for what matters.

OUR BEGINNINGS

Hotel hospitality.
Made part of everyday living.

BUTLER® began in Singapore in 2016 with a simple vision: to bring the hospitality and attentive service of a fine hotel into the home.

We started with daily residential housekeeping, built on quality, reliability and professionalism. Every detail mattered, from the way a home was cared for to the time our customers gained in return.

That same commitment has guided our growth into a multifaceted group, with services and solutions that support individuals, families, businesses and the places they call home.

Poon Da Qian

Poon Da Qian

Founder & CEO, BUTLER®

TRUST & RECOGNITION

Excellence, built on trust.

Quality is measured in the work we deliver and the confidence our customers place in us. We continue to improve our services, combining experienced people with technology and a dedicated concierge approach.

4M+

Hours of service

2,000+

Customers served

2

Continents

99.99%

On-time service performance

Awards & accreditations

Recognition for our service and the standards we uphold.

The Straits Times Singapore's Best Customer Service 2024/25
SME 500 Singapore Award Winner 2022
raiSE Leading Social Enterprise 2025
Business for Good social enterprise member of raiSE
Tripartite Standards
PCI DSS Compliant
NS Mark Gold
bizSAFE Level 4
Total Defence Awards

As featured in

Discover BUTLER® through leading media and publications.

Yahoo News logo
The Business Times logo
Newswires logo
8days logo
WHub logo
Magzter logo
Connected Women logo
Vulcan Post logo
GOLD 905 logo
The Asian Entrepreneur logo
sgsme.sg logo

The world of BUTLER®

BUTLER property manager welcoming a resident during an apartment handover

One group.
A considered approach to living.

From caring for a home to managing a property, BUTLER® brings together complementary services under one shared standard of excellence.

As our customers’ needs have evolved, so have our capabilities. Our purpose remains the same: to make living more seamless through thoughtful service, dependable people and an uncompromising attention to detail.

For homes, businesses
and everything in between.

Our services span hospitality, housekeeping, property and asset management, concierge, manpower and lifestyle solutions.

We serve individuals and organisations across apartments, houses, residential buildings and commercial premises, bringing the same professionalism and care to every setting.

BUTLER concierge assisting a condominium resident with a parcel

OUR CORPORATE PHILOSOPHY

To strive for excellence in everything we do, bringing positivity, ethics and professionalism to every experience we create.

OUR JOURNEY

Rooted in service.
Growing with purpose.

From residential housekeeping in Singapore to a wider world of hospitality, property and lifestyle services, each new branch of BUTLER® grows from one shared commitment: service excellence.

2016
BUTLER housekeeper in a black-and-gold uniform arranging sofa cushions in a bright apartment
⁦26 Sep 2016⁩

⁦The genesis⁩

⁦Hotel standards. Everyday homes.⁩
⁦BUTLER® begins in Singapore with residential housekeeping, bringing the care, consistency and attention of hotel hospitality into the home.⁩
2016
A domestic-care professional carefully folding fresh linen in a welcoming home
⁦9 Nov 2016⁩

⁦Home services⁩

⁦One home. Thoughtful support.⁩
⁦Our offering grows beyond housekeeping to include cleaning, maintenance, repairs and practical assistance, making everyday home care more convenient.⁩
2017
BUTLER property manager welcoming a resident during an apartment handover
⁦9 Nov 2017⁩

⁦Property management⁩

⁦Extending care beyond the home.⁩
⁦We bring our service standards to property management, coordinating the care of homes and buildings with dependable, professional oversight.⁩
2017
BUTLER facilities professionals reviewing a tablet during a condominium inspection
⁦9 Nov 2017⁩

⁦Property services⁩

⁦A broader approach to asset care.⁩
⁦Property and asset services expand our support for owners, connecting professional oversight with the practical needs of the places and possessions they value.⁩
2018
White-gloved BUTLER professional handing a branded package to a customer
⁦9 May 2018⁩

⁦BUTLER® Prestige⁩

⁦Service with a personal touch.⁩
⁦BUTLER® Prestige introduces white-glove and personal shopping services, shaped around individual preferences and a meticulous eye for detail.⁩
2018
An open contemporary lifestyle magazine and coffee in a refined living room
⁦9 Sep 2018⁩

⁦BUTLER® Magazine⁩

⁦Ideas for a better everyday.⁩
⁦BUTLER® Magazine opens a new chapter in our journey, sharing perspectives on work, lifestyle and wellbeing with the same curiosity that guides our service.⁩
2018
BUTLER concierge assisting a condominium resident with a parcel
⁦9 Sep 2018⁩

⁦BUTLER® Lifestyle⁩

⁦More possibilities. Considered experiences.⁩
⁦Membership privileges, curated experiences and personalised concierge support come together through BUTLER® Lifestyle, extending attentive service into everyday living.⁩
2019
Curated home and living products arranged by a BUTLER professional
⁦9 Sep 2019⁩

⁦BUTLER® Shop⁩

⁦Quality, carefully selected.⁩
⁦BUTLER® Shop brings our commitment to quality into the home through carefully researched and selected lifestyle products.⁩
2019
Software designers collaborating on digital tools in a contemporary Singapore office
⁦9 Nov 2019⁩

⁦BUTLER® Technology⁩

⁦Innovation in the service of people.⁩
⁦Our technology and research capabilities grow, developing tools that improve service delivery and create new possibilities for hospitality and property care.⁩
2020
A collaborative business and early-stage investment discussion in a Singapore office
⁦9 Nov 2020⁩

⁦BUTLER® Capital⁩

⁦Supporting the next generation of ideas.⁩
⁦BUTLER® Capital broadens our role in the business ecosystem, supporting early-stage companies through investment, experience and meaningful connections.⁩
2020
A refined contemporary living room with natural furnishings and warm light
⁦9 Nov 2020⁩

⁦BUTLER® Asset Management⁩

⁦Care with a long-term perspective.⁩
⁦Asset management extends our considered approach to caring for, maintaining and improving the value of assets over time.⁩
2021
BUTLER marine-care professional maintaining a yacht at a Singapore marina
⁦9 Nov 2021⁩

⁦BUTLER® Marine⁩

⁦Our standards take to the water.⁩
⁦BUTLER® Marine brings meticulous care to boats and yachts, carrying our attention to detail from the home to the marina.⁩
2022
A respectful human resources consultation in a professional office
⁦9 Nov 2022⁩

⁦BUTLER® HR⁩

⁦Investing in people and potential.⁩
⁦BUTLER® HR develops recruitment and people solutions, helping organisations build capable teams and create meaningful opportunities.⁩
2023
Childminder sharing a safe floor-based play moment with an infant
⁦9 Jul 2023⁩

⁦EduNanny⁩

⁦Care that helps potential grow.⁩
⁦EduNanny joins the group’s journey, bringing thoughtful care and learning experiences shaped around each child’s potential.⁩

WHAT WE STAND FOR

The values behind every experience.

Purposeful employment

We create opportunities for people to develop their talents, take pride in their work and build meaningful careers.

Embracing sustainability

We approach our work with environmental awareness, supporting green initiatives and more responsible ways of operating.

Service excellence

We listen closely, act thoughtfully and continually improve, guided by the needs and feedback of our customers.

Absolute reliability

We handle every request with care and professionalism, earning trust through dependable service.

A culture of happiness

We build a community where people feel supported, enjoy their work and share in a vision that can last for generations.

Quality & professionalism

We invest in capable professionals who uphold high standards in their work, their conduct and every customer interaction.

THE PEOPLE OF BUTLER®

Our strength is our people.

Our leadership brings experience in hospitality, property and lifestyle management, guiding a team of more than 70 full-time professionals across Singapore, Southeast Asia and Asia Pacific.

Across our operations and support teams, we share one commitment: to serve with excellence.

50+

SINGAPORE

Operations & support team

10+

SOUTHEAST ASIA

Operations & support team

10+

ASIA PACIFIC

Operations & support team

GROW WITH BUTLER®

Meaningful careers.
Opportunities that inspire.

We create more than jobs. We create opportunities to grow, contribute and pursue a future with purpose. Discover your next chapter at BUTLER®.

Stories from our world.

Discover BUTLER® Magazine

Ideas, perspectives and stories from the world of BUTLER®. Explore thoughtful reading on work, wellbeing, lifestyle and the people behind our services.

Visit BUTLER MagazineRead more about BUTLER HQ

Speak to us

How can we help?

Whether you need support at home or for your business, our team will connect you with the right BUTLER® department.

General Enquiries

Speak with our team by phone, WhatsApp or email.

Our offices

Office 1
808 French Road #07-167
Singapore 200808

Office 2
808 French Road #07-177
Singapore 200808

Send an enquiry

Tell us how we can help. Share your enquiry using the form below.